Refund policy

  • All merchandise must be unwashed, unworn, and with hangtags attached.
  • All garments are subject to inspection.
  • Return requests must be made and shipped back within 30 days of receiving your order for the option of a refund or store credit.
  • No returns will be accepted after 30 Days
  • All original shipping charges are non-refundable.
  • All returns for items purchased through a retail outlet other than Mika must be handled by the original location of purchase.
  • Sale items are returnable for store credit only. Deal of the week/day & Last Chance items are final sale, no returns.
  • US customers have the option to select a prepaid label for a $5 fee that will be taken out of your refund total. All others may ship their returns back via their own method.
  • We do not currently offer exchanges. In lieu of this, just return your items as shown below and place another order for you new items.

If we see there is a violation of any of the above rules, we will not issue a refund or store credit.

 

Mika is not responsible for any uninsured, un-trackable returned packages.

Mika is not responsible for packages that are lost/stolen/damaged, nor are we responsible for packages once they leave our warehouse.

If your package is missing please contact USPSDHL, UPS, or FEDEX